Privacy Policy
Effective Date: 3 September 2025
PreBec Electrical & Solar (“PreBec”, “we”, “our”, or “us”) is committed to protecting the personal information of our customers, suppliers, and website visitors in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: name, surname, email address, phone number.
Business Information: company name, VAT number (if applicable).
Transactional Information: records of purchases, quotations, or orders.
Website Data: limited technical information (such as cookies or analytics) to improve site performance.
2. How We Collect Information
We collect personal information when:
You complete our contact forms or request a quotation.
You engage with us in-store, over the phone, or via email.
You visit our website and consent to cookies or analytics tracking.
3. Purpose of Collection
We use your personal information only for legitimate business purposes, including:
Responding to your enquiries or processing your orders.
Supplying electrical, lighting, solar, and related products.
Maintaining business records for legal and accounting purposes.
Improving our services, website, and customer experience.
Communicating with you about new products, promotions, or services (only with your consent).
4. Sharing of Information
We do not sell or share your personal information with third parties for marketing purposes.
We may share your information only with:
Service providers assisting in deliveries or payment processing.
Regulatory authorities when required by law.
5. Data Storage and Security
We take reasonable steps to protect your information against loss, misuse, unauthorised access, or disclosure. Personal information is stored securely, and only authorised staff have access.
6. Your Rights Under POPIA
You have the right to:
Access the personal information we hold about you.
Correct or update your information.
Request deletion of your personal information where legally applicable.
Withdraw consent for processing your personal information.
To exercise these rights, please contact us using the details below.
7. Cookies and Website Tracking
Our website may use cookies to improve functionality and analyse site traffic. You may disable cookies in your browser settings, but some site features may not function properly.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
PreBec Electrical & Solar
📍 Knysna Industrial, Knysna, South Africa
📧 jay@prebec.com
📞 +27872654574